Privacy Policy

This privacy policy describes the iSAP.Clinic website. It does not cover the iSAP.Clinic apps for iOS and Android; their sections will be added here, and until then nothing on this page describes the apps.

Data controller

The controller responsible for the processing of personal data described in this Privacy Policy is:

iSAP Solutions Ltd
14 Castle Walk, Lower Street, London-Stansted, Essex CM24 8LY, United Kingdom
Registered in England and Wales, company number 10660611
Email: office@isap.group

What happens when you visit this website

To deliver a page, the web server must process the data your browser sends with the request, including the IP address of your device, the address of the page requested and the browser identification. This website keeps no access logs: that data is used to answer the request and is not stored after the page has been delivered.

This website sets no cookies, stores nothing on your device, does not load content from third-party servers and uses no analytics or advertising tools. It contains no forms. The website itself does not collect any health or patient data.

Contacting us by email

If you write to us using an email link on this website, we process your email address and the content of your message in order to answer you.

Hosting

This website is hosted on servers operated by Contabo GmbH, Welfenstrasse 22, 81541 Munich, Germany. Contabo processes personal data on our behalf as a processor within the meaning of Article 28 GDPR.

Legal basis, retention and your rights

We process the data described above on the basis of our legitimate interest in providing this website and keeping it secure (Article 6(1)(f) GDPR). If you contact us by email, we process your message and your address to answer it, on the basis of Article 6(1)(b) GDPR where your enquiry concerns a contract or steps taken before entering into one, and otherwise on the basis of Article 6(1)(f) GDPR.

We keep email correspondence for 12 months after we have dealt with your enquiry, and longer only where a statutory retention obligation applies.

You have the right to request access to the personal data we hold about you, to have inaccurate data corrected, to have data erased, to have processing restricted, to receive your data in a portable format, and to object to processing based on legitimate interests. To exercise any of these rights, write to office@isap.group.

You may lodge a complaint with a supervisory authority. If you are in the EU or EEA, you may complain to the supervisory authority of the country where you live or work.

Automated decision-making

The processing described in this privacy policy does not involve automated decision-making, including profiling, within the meaning of Article 22 GDPR.

Last updated: 2 November 2026